Our return policy and process for non-firearm items. Firearms are final sale once Form 4473 is initiated.
We want you to be completely satisfied with your purchase. Most non-firearm items can be returned within 14 days of delivery for a refund or exchange, provided they meet our return conditions.
To be eligible for a return, items must:
Follow these steps to initiate a return:
Call (970) 344-7213 or email returns@blackhawkltd.com. We'll issue a Return Authorization (RA) number. Do not ship without an RA number.
Pack the item in its original packaging with all accessories, manuals, and tags. Include your RA number inside the package.
Ship to: Blackhawk Outfitters Ltd., ATTN: Returns Dept, 110 16th St. Suite 1460, Denver, CO 80202. Write your RA number on the outside of the box.
We inspect returns within 2 business days of receipt. Approved refunds are processed within 5–7 business days.
Federal Law Notice: Once ATF Form 4473 has been initiated, firearm sales are final under federal law. Firearms cannot be returned, refunded, or exchanged after this point.
If a firearm arrives with a manufacturer defect, contact us within 48 hours. We will work with the manufacturer on warranty claims. This does not constitute a return — it is a warranty process coordinated between you, us, and the manufacturer.
If a firearm was materially misrepresented in its listing, contact us immediately. We will investigate and, if warranted, work with our distributor on a resolution. Each situation is evaluated individually per ATF guidelines.
Approved refunds are issued to the original payment method:
Shipping costs are non-refundable unless the return is due to our error (wrong item, defective item).
GunTab payment processing fees (2.5%) are non-refundable. This is a GunTab policy, not a Blackhawk Outfitters Ltd. policy. Your card refund will reflect the original charge minus the processing fee.
returns@blackhawkltd.com
(970) 344-7213
Mon–Fri: 9AM–6PM MST
Sat: 10AM–5PM MST
Blackhawk Outfitters Ltd.
ATTN: Returns Dept
110 16th St. Suite 1460
Denver, CO 80202
Always write your RA number on the outside of the box. Returns without RA numbers may be refused or delayed.
Our team can answer questions about compliance, transfers, shipping, or returns.